We are looking for a ServiceNow Developer with 3+ years of experience to design, build, and optimize ServiceNow solutions. The role involves developing service catalogs, automating workflows, and enhancing platform functionality.

We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. All candidates will be valued according to law 19691 art. 8.

Responsibilities:

• Design, build, and maintain ServiceNow catalog items to support various business use cases
• Create and configure workflows to automate business processes
• Analyze existing catalog items and workflows, and recommend and implement improvements
• Redesign complex catalog items and split them into multiple, more modular items as needed
• Collaborate with business stakeholders to understand requirements and translate them into ServiceNow solutions
• Develop custom scripts, reports, and other functionality to enhance the ServiceNow items
• Understand and analyze requirements and development new ServiceNow applications
• Provide support/training to ServiceNow ITIL users related to catalog items
• Stay up to date on the latest ServiceNow features and best practices
• Maintain the integrity of the ServiceNow instances across production and non-production environments
• Perform installation and testing of vendor-provided updates and new releases
• Along with development, can perform ServiceNow Admin activities based on the need

Requirements:

• Minimum 3 years’ experience in ServiceNow platform administration, application customization, development and deployment.
• Current CSA certification
• Expertise in JavaScript, Glide API
• Expertise in Business Rules, Workflows/Flow Designer, Client Scripts, UI Policy, UI Actions
• Expertise in ITIL processes – Incident, Problem, Change, Knowledge
• ServiceNow Security features – Users, Roles, Groups, ACLs
• Knowledge of CMDB, Business Services Map
• Knowledge of Asset management DB
• Experience with Active Directory and SailPoint integration – orchestration

Valued:

• Knowledge of AngularJS
• Knowledge of ServiceNow UI tools – `Service Portal’, `CMS
• Current CAD certification
• ITSM implementation experience
• MIM implementation experience
• ITOM implementation experience
• Discovery and Service Mapping implementation experience

What’s in It for You?

• Pase Libre on the Black plan at no cost, and discounts for family members
• Remote or hybrid work model, you choose!
• Refunds for training, courses, certifications
• Free access to e-learning platforms like Udemy
• RedPsi Therapy: preferential fees
• English lessons
• Referral program
• Birthday day off